MG Window Systems Terms and Conditions

The Company is MG Window Systems. .
The Customer is the company firm or person buying from the Company and is responsible for all measurements and design given to the Company.
The Goods means the sealed double glazed units and all product fittings. All dimensions to be supplied in metric and designs as viewed from outside.
The terms set out hereunder apply to and contract made between the Company and the Customer and shall prevail over any standard terms and conditions of the customer.
i)    These terms shall constitute the entire contract between the Company and Customer and the Customer shall acknowledge that he has not entered into the contract in reliance on ay representation or warranty made or given to him. Any variation waiver or addition to these terms shall only be binding on the Company if it is in writing and is signed by the Company’s duly appointed representative.
All written quotations given by the Company shall constitute an offer and shall remain open for acceptance by the Customer for 30 days from the date thereof.
On the quotation the Company shall indicate the amount of the deposit (if any) required from the customer to the Company upon acceptance of the quotation.
Customer orders will only be acceptable and binding in writing. Any orders cancelled or details of the order altered, before manufacture begins may be subject to a reasonable cost to cover any costs occurred by the Company.
In the event of a change in the rate of V.A.T. applicable prior to the date of installation the Company reserves the right to increase or decrease the V.A.T. payable to the rate current at the date of purchase.
The risk in the Goods shall pass to the Customer on completion of delivery or if the case upon installation.
The Goods shall remain the sole and absolute property of the Company as legal and equitable owner until such time as the Customer has paid the agreed price to the Company. If such payment is overdue in whole or in part the Company may recover or resell the Goods or any of them and may enter upon the Customer’s premises where the Goods are situate.
Unless otherwise agreed in writing by the Company the Customer will accept delivery and where applicable installation of the Goods as soon as reasonably practical. If the Customer fails to accept he pre-arranged delivery, the goods will be returned to our depot for collection by the Customer. If re-delivery is required the Company reserves the right to do so at extra reasonable cost.
Goods supplied under this order will be of a satisfactory nature and fit for purpose.
The Company recommends that in the case of supply only a competent or qualified person install the Goods supplied. Due to onsite handling and installation factors, adjustments may have to be carried out by the installer.
The Company may make minor technical changes to the Goods that will not affect their function or appearance.
Where the Company installs the Goods for the Customer.
1)    The Company will arrange for a surveyor appointed by it to carry out a survey of the Customer’s premises and for this purpose the Customer shall allow the surveyor reasonable access to his premises. On advice of the surveyor the customer may at any time cancel the contract without compensation in which case it shall notify the Customer in writing and return to the Customer any deposit paid.
2)    Internal window boards will not be supplied or replaced by the Company unless specified in writing on the contract.
3)    The Company will make good any brickwork and plasterwork in the immediate proximity to the installed goods but the Customer alone will be responsible to make good any internal decoration which may of necessity be disturbed.
4)    The Company will accept no responsibility for any damage caused upon removal of frames where existing materials are not soundly ‘keyed’ or have not been maintained in a satisfactory condition.
5)    The cost of any unforeseen structural alterations which the Company may be obliged to carry out to the Customer’s premises as a result of the installation any consequent remedial work shall be paid for by the Customer and shall be deemed added to and from part of the price of the Goods.
6)    Where the Customer is having the Goods installed by the Company the Customer has the right to cancel the contract within 7 days of the date signed.
The Company take no responsibility for any accidents or claims arising  after delivery of the Goods. Please be mindful of safety requirements for safety handling and installing the goods.

Guarantees:

MG Window Systems offer a 10yr guarantee on the White PVCu profile. This is in respect to colour stability, shape retention and impact strength retention.
A 5yr guarantee on coloured laminate profiles. This is in respect to adhesion of laminate, shape retention and impact strength retention.
A 5yr guarantee on sealed units. This is in relation to condensation appearing between the sealed sections of an undamaged sealed unit.
A 1yr guarantee on all window/ door furniture that fails in operation.

This guarantee runs from the date of delivery and is fully transferable. It is offered in addition to the Purchaser’s existing Common law and Statutory rights.